Questions & Answers

Unfortunately, we have no direct influence over the range of products sold by our retail partners. That means that some varieties may not be available everywhere. Plus there is always the possibility of short notice changes in the ranges offered by our retail partners. Please feel free to send us a message, and tell us which variety you are looking for, and your home postcode. We will happily look into which retailer offers the product near you.

The expiry date of each product is printed directly onto the packaging. The date provided is valid as long as the product is unopened and in its original packaging, and is stored at around 6-8°C in the fridge. Once the product has been opened, then it should be used within a few days.

This information can be found directly on the packaging of the relevant product, and is also searchable right here on our website. Select the relevant product group via the main menu item "Products", and look for the exact product on the pages offered. Alternatively, simply use the search function.

As a family company with long-standing tradition, we are very proud of the fact that some of our milk suppliers have been delivering to us for 25, 50, 75, and some even for 100 years. These suppliers are located in the Allgäu region.

We only use pasteurised milk for the manufacture of our products. This heat treatment ensures that any potential pathogenic agents are completely eliminated.

Our Exquisa brand creamery products are manufactured exclusively with micro-biotic rennet. We use absolutely no animal rennet. We also avoid using genetically modified rennet.

Since all Exquisa cream cheese and fromage frais varieties are made from milk, they all contain milk protein and lactose. Any other allergens that are subject to specific labelling under EU regulations will be clearly listed in the list of ingredients on the packaging. This obligation is void for food items that are named in such a way as to clarify for the consumer that specific allergens will be present. Relevant examples could be e.g. cheese (no labelling of "contains milk" required), cake or bread (no specific labelling "contains gluten" required).

Cheese is produced from so-called dry mass (proteins, fats, carbohydrates, vitamins, and minerals) and water. The absolute fat changes in a lot of cheese varieties during storage and maturation, because the water content evaporates during that time. This does not apply to soft cheeses, as they are not left to mature. The fat content, however, does not change with respect to the dry mass, which is why the fat content of the dry mass is stated on the label. The regulations on cheese require that either the fat content in the dry mass ("Fett i.Tr." in Germany, and "F.I.T." in Austria) or the level of fat content (e.g. "full fat") be stated on the packaging of cheese.The essential information for you as a consumer is the absolute fat content, which can be found in the nutrition table printed on the packaging. This information lets you know exactly how much fat you will consume with the intake of 100g of the relevant product. Example: When consuming 100g of Emmental cheese of the full fat variety, i.e. 45% "Fett i. Tr.", you will have an intake of approx. 30g of fat. 100g of Exquisa soft cheese of the full fat variety, i.e. 70% "Fett i.Tr." will contain approximately 24g of fat. This example shows that eating Exquisa soft cheese with 70% "Fett i. Tr." means an intake of 20% less fat than eating the same amount of Emmental cheese, even though the latter has a noticeably lower "Fett i. Tr." content of only 45%.

Yes. It is generally recommended that crude milk and crude milk products should be avoided during pregnancy. Any cheese varieties made from crude milk must be clearly labelled on the packaging. Our products are made exclusively with pasteurised milk. The milk we use is heated ("pasteurisation process") above the temperature required by law for e.g. drinking milk. In other words: you can most definitely enjoy our products during a normal pregnancy whenever you want!

Unfortunately that is one thing we cannot do. As a food manufacturer, and in the interest of our customers, we have very strict hygiene requirements that help guarantee compliance with the extremely high quality and safety standards of our products. That is why we unfortunately cannot allow any visitors in our production facility.

There is unfortunately no factory outlet for Exquisa products at our headquarters in Buchloe.

We often receive requests for samples of our latest products and popular Exquisa soft cheeses and fromage frais, as well as for merchandise like biros, etc. Due to the huge numbers of these requests and because all our products require cold storage, we simply cannot send out free product samples – and the administrative costs for free merchandise would – unfortunately – be excessive. We appreciate your understanding in this matter.